Jocelyne Durand, M. Ed. is a Certified Executive Coach with the Boss Whispering Institute (BWI), specializing in coaching “abrasive” leaders. She is an Organizational Ombudsman Practitioner,and member of the International Ombudsman Association (IOA).  She has managed her business, Consciousness 360, since 2011. 

As an expert on the subject, Jocelyne facilitated workshops at the Ottawa University’s Professional Development Institute from 2011 to 2019 on How to Deal with Difficult Behaviours (basic and advanced).  She worked for the Public Service for 17 years as a learning specialist and, in her last years, as a consultant, and specialized executive coach, organizational ombudsman and conflict resolution practitioner. 

She is an Andragogue, a Neuro-linguistic programming trainer and Master Practitioner, and is certified in Methods of Japanese Psychology. She has practiced, written and lectured, as a certified health practitioner, since 1991.

Professional Member of:
The ToDo Institute;
The Boss Whispering Institute (BWI)
The International Ombudsman Association (IOA)
The National Association of Naturopaths (NAN)

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